Shipping policy

Last updated: 12 October 2026

Here you can find everything about how your order is handled and delivered.

Delivery times at a glance

Order processing: 1–3 business days. On weekdays it usually takes one day, but if you order on a Friday evening or over the weekend it may take a little longer.
Shipping: On average 5–8 business days after the order has been shipped.

Where are the goods shipped from?
To keep prices good, our products are shipped directly to you from our supplier abroad. That is why delivery takes longer than from a Swedish warehouse. We follow every order and help you if something goes wrong.

How to order

Go to the product page, choose the right variant and click “Add to cart”.
Click “Go to checkout”.
Fill in your address details and check that everything is correct.
Choose a payment method from the options shown at checkout. All payments are encrypted.
Click “Complete order”. You will receive an order confirmation by email.

Shipping cost
Shipping is always free, with no minimum order value.

Fees on delivery
The price you pay at checkout is the total price. No customs duties or other extra fees will be charged to you on delivery.

Tracking
Once your order has been shipped you will receive an email with a tracking number. Please note that tracking is sometimes not updated until a few days later, once the parcel has entered the carrier’s system.

Delayed deliveries
Delivery may take longer during peak season or in case of delays at carriers and customs. We will notify you if your order is significantly delayed. If the parcel has not arrived within 20 business days, contact us with your order number. In case of a significant delay you always have the right to cancel the purchase and get your money back.

Incorrect address
Please check your address before completing the purchase. If you have made a mistake, contact us immediately. We can only change the address before the order has been shipped.

Unclaimed parcels
Parcels that are not collected are sent back. We reserve the right to charge the actual costs of the return and handling. An unclaimed parcel does not count as having exercised your right of withdrawal.

Damaged parcels
If the parcel or the item is damaged, photograph it and contact us as soon as possible. We will then replace the item at no cost to you.

Questions?
Contact us via our contact page and we will help you.